FAQ

How many treatments will I need?

A treatment course usually involves 5-10 weekly or bi-weekly appointments, depending on the nature of your condition. Chronic cases require several courses of treatment, while acute muscle sprains or cold/fever/flu conditions may only require one or two visits.

The initial assessment and treatment usually lasts about an hour and a half, while subsequent treatments usually last about an hour.


Can I claim treatments on my extended health plan?

Treatments with acupuncture are generally covered under your extended health care plan or can be claimed on your income, as a medical experience under ‘Registered Acupuncturist.’ Please check with your insurance carrier to confirm if you have coverage.


Does acupuncture hurt?

Acupuncture is usually a comfortable treatment. Needles are very fine, metallic and as thin as a hair, making them painless upon insertion. Everyone experiences acupuncture differently, but most feel little pain as the needles are inserted. You may experience a mild aching sensation of warmth around the needle site. These sensations are generally considered favourable for the healing process.


What should I do before and after an acupuncture treatment?

Try to arrive rested and relaxed for your treatment. Eat a light meal prior to treatment, and avoid consuming caffeine or nicotine for 90 minutes before and afterwards. You should continue to take any prescribed medications on schedule.

Is acupuncture effective and where’s the evidence?

Acupuncture has been studied extensively and has been found to be effective for numerous conditions. For more info please visit: https://www.evidencebasedacupuncture.org/present-research/acupuncture-scientific-evidence/


Clinic policies 



Fix Me performs services in an effective and safe manner, always informing clients of any potential risks involved in treatment.


Payment



Fix Me accepts cash, debit, personal cheques and visa/master card. Gift certificates are also available.


Receipts



We can issue you a receipt for extended health insurance or to claim on your income taxes. We do not do direct billing. Please check with your insurance carrier to confirm you have coverage for acupuncture.

Scheduling Treatments



Appointments can be scheduled conveniently through our online booking system or otherwise by phone or text. 


Lateness



Try to arrive 10 minutes early so you are relaxed and ready for your treatment. Be aware that if you are late, it will cut into your treatment time.


Cancellation and Missed Appointments



We require 24-hours notice to cancel an appointment. There is a fee of $25 for missed appointments.